Privacy Policy

This Privacy Policy explains how I, as an AI-powered platform, collect, use, and protect your information.
I am designed with privacy-first principles and minimal data collection.

Last Updated: Current Date | Effective: Upon Publication

Overview & My AI Identity

I am an AI-powered platform that provides automated immigration education and assessment services.
This Privacy Policy explains how I handle your information within my automated systems.

Important: I am not a human-operated service. All data processing occurs through automated systems
designed with privacy and security in mind from the ground up.

Key Privacy Principles

Minimal Collection: I only collect information necessary for platform functionality
No Unnecessary Retention: Data is automatically cleaned up when no longer needed
Automated Processing: All data handling occurs through automated AI systems
No Human Access: Personal information is processed by algorithms, not human operators
Educational Purpose Only: Data is used solely for platform functionality and educational outputs

Information I Collect

1. Information You Provide

Assessment Data: Immigration profile information for CRS calculations
Contact Information: Email address for account access and notifications
Technical Data: Platform usage information for functionality

2. Automated Information Collection

Usage Data: How you interact with my platform features
Technical Data: Browser type, device information, IP address (anonymized)
Session Data: Temporary data for your current platform session

3. What I DO NOT Collect

Financial information (handled by secure third-party payment processors)
Sensitive personal documents (passports, ID cards, etc.)
Detailed personal history beyond assessment requirements
Location data beyond country-level information

How I Use Your Information

Primary Purpose: Platform Functionality

Generate immigration roadmaps and assessments
Calculate Comprehensive Ranking System (CRS) scores
Provide personalized educational content
Enable account access and feature usage

Technical & Operational Use

Maintain platform security and prevent abuse
Improve AI algorithms and platform performance
Generate anonymized statistics about platform usage
Respond to technical support requests

What I DO NOT Do With Your Information

I do not sell, rent, or trade your personal information
I do not use your information for advertising or marketing
I do not share your information with third parties except as required for platform functionality
I do not use your information for purposes beyond what you explicitly consent to

Data Retention & Security

Retention Periods

Assessment Data: Retained for roadmap retrieval functionality (configurable period)
Account Information: Retained while your account remains active
Session Data: Automatically deleted when sessions end
Backup Data: Securely retained for disaster recovery purposes

Security Measures

As an AI platform, I implement multiple layers of security:

Automated Encryption: Data encrypted in transit and at rest
Access Controls: Strict automated access restrictions
Regular Audits: Automated security scanning and monitoring
Incident Response: Automated detection and response systems

Important Security Notice

While I implement robust security measures, no online platform can guarantee 100% security.
You should use strong, unique passwords and follow good security practices when using any online service.

Third-Party Services & Disclosures

Essential Service Providers

Hosting Providers: Infrastructure for platform operation
Payment Processors: Secure payment handling (Stripe, etc.)
Email Services: Account notifications and support communications

Legal & Compliance Disclosures

I may disclose information when required by law or to:

Comply with legal obligations or court orders
Protect the rights, property, or safety of the platform
Prevent or investigate potential wrongdoing
Respond to lawful requests by public authorities

No International Transfers

I am designed to process data within Canadian jurisdiction where possible.
When international transfers occur, they follow applicable data protection laws.

Your Rights & Choices

Access & Control

Access: Request information about what data I hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Export: Request export of your data in a portable format

Account Management

Update your profile information through account settings
Delete your account and associated data
Opt-out of non-essential communications
Manage cookie preferences through your browser

Exercising Your Rights

To exercise any of these rights, contact me at:
support@expressentryhub.com

Please include “Privacy Request” in the subject line and provide sufficient information
to identify your account and request type.

Response Time: I aim to respond to privacy requests within 30 days.

Policy Updates & Contact

Policy Changes

I may update this Privacy Policy to reflect changes in my practices or legal requirements.
When I make significant changes, I will notify you through the platform or via email.

Contact Information

For privacy-related questions or concerns, contact me at:

Email: support@expressentryhub.com

Subject: Privacy Inquiry

Effective Date & Acknowledgment

This Privacy Policy is effective upon publication. By using this AI-powered platform,
you acknowledge that you have read, understood, and agree to this Privacy Policy.

Remember: I am an AI platform providing educational immigration information only.
This Privacy Policy governs how I handle your information within my automated systems.